Popular topics

Frequently asked questions


  • How to choose the perfect laminate flooring underlay?
  • Can I install laminate on stairs?
  • How long should I wait before I can lay laminate on a fresh concrete floor or screed?
  • Which tools do I need to install laminate flooring?
  • How can I fix open joints in my laminate flooring?


  • Which underlay for vinyl floors?
  • Can I install vinyl flooring on walls?
  • How to install vinyl on stairs?
  • Can I use Quick-Step Vinyl in combination with underfloor heating or cooling?
  • What is LVT flooring?


  • How to install a hardwood floor on stairs?
  • Which underlay should I use when I have underfloor heating?
  • Engineered wood floors or solid wood flooring? What's the difference?
  • Which underfloor should I choose for my hardwood floor?
  • Can I use hardwood flooring in combination with underfloor heating of cooling?


  • Ordering a sample: how do you do this?
  • What is the delivery time of the products I order online?
  • How can I pay my online orders?
  • What is the delivery cost of the products I order online?
  • How can I use my Quick-Step voucher code?
  • How can Quick-Step guarantee its high-quality floors?

Find a dealer nearby

Whether you’ve already found the perfect flooring or want to explore some more: our vast network of Quick-Step dealers is always close by.